Reference

How arasslot Handles Your Personal Data

Our Privacy Policy explains exactly what personal information we collect when you open an account, how we store it securely, and the rights you hold over your own…

Data collected only as neededDANA, OVO, GoPay & QRIS payment data protectedYour account access, your controlRetention periods clearly statedContact us to request changes

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What This Privacy Policy Covers and Where It Applies

arasslot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

This policy applies to every interaction you have with arasslot — from the moment you register an account to each deposit or withdrawal you process through DANA, OVO, GoPay, or QRIS. We collect only the data necessary to operate your account: your registered email address, phone

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number, and the payment identifiers linked to your chosen method. Transaction records from QRIS or OVO, for example, are stored in encrypted form and are never shared with third parties for marketing purposes. Eligibility to use certain features depends on local law, and we apply Indonesian
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data-handling standards where local law permits. We update this policy whenever our data practices change and notify you through your registered email address before any change takes effect.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT CHANNELS

How to Reach Us About Your Privacy Rights

If you want to access, correct, or delete data we hold about you, our privacy support team is available seven days a week from 08:00 to 23:00 Western Indonesia Time.

Live Chat Available 08:00–23:00 WIB daily for data-access requests, account corrections, and questions about how your DANA or OVO details are stored and used.

Email Support Send your privacy request to our dedicated address for written records. We reply within 48 hours and keep a logged trail of every data-correction or deletion request you submit.

In-Account Help Desk Log in, head to Account Settings, then select Privacy & Data. From there you can download your stored data or flag a correction request without contacting support directly.

DATA HANDLING PRACTICES

Six Ways We Protect Your Account Data

Trust in a platform starts with knowing what happens to your data behind the scenes.

Encrypted Storage

All personal and payment data — including your DANA wallet ID and registered mobile number — is stored using AES-256 encryption. No plain-text records of your financial identifiers exist on our servers.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how our pages are used. You can adjust or withdraw cookie consent at any time through the cookie settings panel in your browser.

Account Security Layers

Your account is protected by password hashing and optional two-step verification. Any login from an unrecognised device triggers an email alert to your registered address within seconds of the attempt.

Retention Schedule

We retain your account data for as long as your account remains active and for up to 24 months after closure, as required for financial record-keeping. After that period, data is permanently deleted from our systems.

Third-Party Data Sharing

We share data with payment processors — including QRIS gateway operators and OVO — only to complete your transaction. We do not sell, rent, or trade your personal information to any external marketing or advertising service.

Data Correction Requests

You may request a correction or full export of your stored data at any time by contacting us via live chat or email. We process all verified correction requests within five business days and confirm completion by email.

Frequently Asked Questions About Your Privacy

Below are the questions we receive most often from people reviewing how arasslot manages personal data. If your question is not covered here, reach our privacy support team via live chat between 08:00 and 23:00 WIB and we will respond with a specific written answer for your account situation.

We collect your name, email address, phone number, and date of birth during registration. If you deposit via DANA, OVO, GoPay, or QRIS, we also record the payment identifier linked to that transaction for verification and fraud-prevention purposes.

We retain your account records for up to 24 months after closure to meet financial compliance requirements. After that window, all personal data tied to your account is permanently and irreversibly deleted from our storage systems.

Yes. Log in, go to Account Settings, and select Privacy & Data to submit an export request. Alternatively, contact us via live chat or email and we will prepare a downloadable file within five business days of verifying your identity.

We share payment identifiers — such as your GoPay or QRIS reference number — only with the gateway needed to process your transaction. We never sell or transfer your financial data to advertising networks or unrelated third parties.

Go to Account Settings, then Personal Details, and submit the new information. Our team verifies the change within 24 hours and sends a confirmation to both your old and new email address before the update is applied.

We use essential session cookies, functional preference cookies, and anonymised analytics cookies. You can review and adjust which categories are active through the cookie settings panel in your browser at any time — withdrawing consent does not close your account.

Access to certain features and services depends on local law. We apply data-handling practices in line with Indonesian standards where local law permits, and our privacy policy reflects those obligations for every registered account in the region.

How arasslot Handles Your Personal Data

How to Reach Us About Your Privacy Rights

Six Ways We Protect Your Account Data

Encrypted Storage

Cookie Controls

Account Security Layers

Retention Schedule

Third-Party Data Sharing

Data Correction Requests

Frequently Asked Questions About Your Privacy

01 What personal data does arasslot collect when I open an account?

02 How long does arasslot keep my data after I close my account?

03 Can I request a full export of the data you hold about me?

04 Does arasslot share my payment details with third parties?

05 How do I update my registered email address or phone number?

06 What cookies does arasslot use and how do I control them?

07 Is using arasslot available to everyone in Indonesia, or does it depend on local law?

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